Head office: 72 Tran Nhat Duat str, Hoan Kiem Dist, Ha Noi
Tel: +84 24 3923 4102/ 4103/ 4104
Sales office: 105 Thach Son rd, Sapa Town, Lao Cai Province
Hotline: +84 912 53 63 82
You can choose from various payment methods for your packages reservation when you are making online booking with us. Depending on the country in which the booking takes place and the time of the booking. But whichever method you choose, you can rest assured that your payment is always safe. Hereby, we suggest some of our suggestions:
1. Credit card online via Paypal:
a. From our website:
You can pay via PAYPAL by credit card when booking at our web site www.alovacruises.com. Paypal accepts MasterCard, VISA and American Express. Depending on the country in which the booking is made, you may also have the option to pay using a Diners Club, JCB (Japan Credit Bureau) card. In some countries, you will be charged a service fee when paying by credit card. Be noted that we are using Paypal as our representation so your credit card have to be applied by Paypal policy.
After you have selected your tour and fill full information into booking form, you will be redirected to PayPal site to complete the bill.
Next, enter all necessary details and confirm your booking. Once your payment has been authorized, you will be sent a confirmation by e-mail from paypal.
b. Directly to our Paypal account:
With Paypal you can send payment directly to us email address. When you make a reservation with us we will send for you a Paypal link. From there you can easy and safely to pay for your booking to our Paypal account. After confirm the payment, Paypal will send you a notification to confirm your payment. After we receive your payment from Paypal we also send you one email to confirm your booking.
- Paypal is very safe payment gateways, so it always requires you to put the 100% correct information.
- In some cases, you need to wait 2 or 3 working days for reviewing your transaction of the Paypal to know that your transaction is complete or not.
- You can pay us with Paypal even you have paypal account or not.
+ If you have Paypal account already, please use your account to sent money directly to our email: email@example.com
+ If you do not have Paypal account, please click to “Pay Now” button we sent you to pay us by your credit card details.
2. Credit Card Authorization letter:
Using payment by Credit Card Authorization letter means you are authorizing us to charge on your credit card a certain amount of money for your booking. With this method, we will prepare all the documents and you only have to fill the information in to the form and send them back to us. You can do it at home. Here is following steps:
Step 1: Fill into Authorization letter (Prepare by us) with blank information
Step 2: Scan 2 sides of your credit card for guarantee
Step 3: Scan or copy your passport for guarantee
Step 4: Send all the documents in above for us.
Notice: This method of payment is only used for Visa and Master Credit Card.
3. Bank Transfer:
Bank transfer is one of the popular ways of paying for goods or services these days, and because it can be done either in person in the local branch of your bank or using your online banking service it is both flexible in how it works but also secure.
Paying via bank transfer is simpler than you probably think it is. Bank transfers can be made from any branch of your bank or using your online banking services provided you have access to your bank’s online service. We will provide for you our bank account and it is easy for you to make your money transaction. After you are complete works at your bank branch you will inform us your transaction information by email and your transfer bank slips. We need 3 – 5 days for complete money collection from our bank before sending the payment confirmation to you.
Note: bank fee is coved by the sender.
Our bank account information will be provided by our sales people during the time dealing together with you.
4.Money transfer via third party:
Many of our customers may not be familiar with paying via money transfer agency such as: May Bank, Western Union, Money Gram…but It is so fast and efficient.
You will come to money transfer agency and then simply fill in the form as required. We will provide you the recipient information. Completely works with your branch you need to send us following information:
- MTCN (Money Transfer Control Number)
- Full name of the sender (first name, middle name and last name)
- Full address of the sender
- The sum of money
- Your order number (Or the answer for your secure question)
Notice: We will confirm your payment with you when we successfully withdraw money from the local agency.